Article provided by Revdex.com
Everyone has dealt with a poor service provider who provides inadequate customer service together with a contract that contains hidden clauses and unnecessary charges. Learning how to deal with bad service providers and identifying the signs beforehand, can save you time and money in the future.
Here are some suggestions on how to deal with poor service providers.
Inform your credit card company – Credit card companies will always look after their customers and stop payments if the customer proves that they have been unfairly treated.
Customer support chat – Customer support chat can be useful to verify that the service provider’s contract is unreasonable. Simply email the chat to yourself or take a screenshot for your reference.
Speak to a manager – Ask to speak to a manager, because a manager will be able to offer a better level of service than a customer service representative.
Let others know – Reviewing and commenting on social media about the poor service provider may not help you get your money back, but it will let others know not to use this company. Complaint websites like Revdex.com, Yelp, TripAdvisor, and government-managed consumer review websites, can also help to improve communication channels while informing future customers about the negative aspects of a company.
Learn from experience – Remember to check other service providers for the same negative signs, which can help to avoid similar issues in the future. Identifying warning signs can help customers ask the right questions and help them select a service provider that matches their requirements.
Revdex provides a place for consumers to read online business reviews and report bad business experiences. Revdex’s aim is to improve the connection between consumers and businesses. Consumers can find new businesses and services and businesses can create profiles to be found.